Privacy Policy

Last updated: June 2026

1. Introduction

HablaFly ("we", "us", or "our") is committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, contact us, or use our services.

By using this website, you agree to the practices described in this Privacy Policy.

If you live in the U.K., HablaFly processes personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and any other applicable data protection legislation.

2. Information We Collect

We may collect and process the following information:
[Under the UK GDPR and applicable data protection laws, you may have the following rights in relation to your personal data:]

Information you provide directly

Name
Email address
Telephone number (if provided)
Information submitted through contact forms
Learning objectives or information voluntarily shared regarding Spanish lessons

Information collected automatically

When you visit our website, certain information may be collected automatically, including:

IP address
Browser type and version
Device information
Pages visited
Date and time of visits
Website usage data collected through cookies or analytics tools

3. How We Use Your Information

We use your information to:

Respond to enquiries and messages
Provide information about our Spanish language services
Arrange consultations or lessons
Improve website functionality and user experience
Monitor website performance and security
Comply with legal obligations

We will only process personal data where there is a lawful basis to do so.

4. Lesson Bookings and Third-Party Platforms

HablaFly provides information about Spanish language tuition through this website. However, lesson bookings, scheduling, payments, subscriptions, cancellations, and related administrative services are managed through Preply.

When you choose to book a lesson, you may be redirected to Preply's website, where you will be asked to provide personal information and payment details directly to Preply.

HablaFly does not collect, store, or process payment card information. Any information submitted through Preply is subject to Preply's own Privacy Policy, Terms of Service, and data protection practices.

We encourage all users to review Preply's Privacy Policy before making a booking.

Information that you voluntarily provide to HablaFly through contact forms, email communications, or other direct channels will continue to be governed by this Privacy Policy.

5. Cookies

This website may use cookies and similar technologies to improve functionality, analyse website traffic, and enhance user experience.

You may control or disable cookies through your browser settings. Please note that some website features may not function correctly if cookies are disabled.

6. Data Sharing

We do not sell, rent, or trade personal information to third parties.

Personal information may be shared only when necessary:

With service providers that help operate the website
With booking or payment platforms used to manage lessons
When required by law or legal process
To protect our legal rights or website security

7. Data Retention

Personal information will be retained only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy or to comply with legal obligations.

When information is no longer required, it will be securely deleted or anonymised.

8. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, disclosure, or alteration.

However, no internet-based system can be guaranteed to be completely secure.

9. Your Rights

Depending on your location and applicable data protection laws, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your information
Restrict or object to certain processing activities
Request transfer of your data where applicable
Withdraw consent where processing is based on consent

Requests relating to personal data may be submitted using the contact details provided below.

10. Third-Party Links

This website may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of external websites. Users should review the privacy policies of any third-party sites they visit.

11. Children's Privacy

HablaFly services are not intentionally directed towards children under the age of 13 without parental involvement.

Where lessons are provided to minors, a parent or legal guardian may be required to manage communications and bookings.

12. Changes to This Privacy Policy

Complaints

We may update this Privacy Policy from time to time.

Any updates will be posted on this page with a revised "Last Updated" date.

If you have concerns about how your personal information is handled, we encourage you to contact us first so that we can try to resolve the issue.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's independent authority for data protection matters.

For more information, please visit the ICO website.

If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us through the contact details provided on this website.

HablaFly | Online language classes with heart. 🌐 hablafly.com | 📧 hola@hablafly.com

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